Terms & Conditions


By purchasing products from GiVV2, you agree to be bound under the Terms and Conditions effective at the time of your purchase and all terms incorporated by reference. If you not agree to all these terms, do not make any purchases from GiVV2.

 GiVV2, (“we” or “us”) make products and services available for purchase via our websites. Your purchase of any products through the website is governed by these Terms and Conditions.

 We reserve the right to change or modify these Terms at any time at our sole discretion and we advise you to review these Terms each time you make a purchase from GiVV2 to ensure that you understand the terms and conditions applicable to your purchase.

Should you have any enquiries relating to these Terms, please contact us at help@GiVV2.com

Availability and Pricing

We offer a range of non-reloadable digital Gift Cards and vouchers (collectively, “Gift Cards”) are offered for purchase through our Services. All prices are subject to change without notice and the price charged will be the price set out on the Service at the time of your order. The minimum price of a Gift Card is $50 and the maximum varies for each retailer. We reserve the right to set a cart and daily limit on purchases.

All Gift Card purchases are subject to availability and we reserve the right to impose quantity limits on an order, reject all or any part of an order and to discontinue products without notice, even if you have already placed your order.

Gift Cards

From time to time we may offer a special promotion with the intent of providing an incentive to purchase Gift Cards and/or to encourage you to get others to do so. The supporting rules and terms will available made available for each promotion on our site.

The expiration date for a Gift Card is displayed on the back of the Gift Card in your digital wallet. Please refer to expiry date to ensure you redeem your Gift Card in the allocated time frame. Prezzee is not responsible for users to redeem their Gift Card before the expiration date. The Gift Card is not redeemable for cash.

GiVV2 is not responsible

1.    If a Gift Card is lost, stolen, destroyed, or used without permission.

2.    If any Gift Card is rendered unsuitable for redemption through no fault of GiVV2

Retailer Terms and Liability

Givv2 eGift Cards are a retailer-issued electronic gift cards or vouchers. These gift cards and vouchers are issued by the relevant retailer, and are subject to the applicable merchant's terms, conditions of redemption and expiry dates.

Givv2 eGifts Cards have an expiry date set by the applicable retailer. If the recipient of an eGift Card has not redeemed their eGift before the expiry date, the value of that eGift is forfeited.

We will not accept liability if the recipient is unable to redeem a gift card within the validity period, or the goods or services provided in exchange for the gift card or gift voucher are not to the purchaser's or gift recipient's satisfaction.

The recipient of the eGift Card is responsible for the safe keeping of the gift card at all times.

Payment Options

Payment are accepted from Australian issued Visa and Mastercard credit or debit cards. The purchase of Gift Cards will be fully billed at the time the Gift Card is presented to you. We use a third-party PCI compliant payment processor, we do not hold any financial information. If your payment cannot be verified, is invalid or otherwise unacceptable, your order may be suspended or cancelled automatically.

Any payment problems encountered in the processing of your order are your responsibility.


Gift Cards are free of GST. GST or other taxes are not accounted for until the cards are used to purchase goods. These may be charged separately by the applicable Retailer at the time of purchase.

Gift Card Activation

All Gift Cards sold via our Services are already activated at time of purchase. Activated Gift Cards will be available within approximately 30 seconds however additional time may be required for certain activations. If your Gift Card has not been activated within five minutes, please contact us at help@prezzee.com. In rare cases it may take up to 24 hours for activation to occur, we appreciate your patience.

Cancellations & Returns

Please choose very carefully as we do not offer exchange or refund on Gift Cards and we are not responsible for the refund of purchase price or return of any products purchased from Retailers.


GiVV2 has taken proper care and precautions to ensure that the information we provide on GiVV2 site is accurate, however sometimes errors may occur. We do not represent or warrant that any description, Gift Card, Retailer or pricing information displayed on our Service is accurate, complete, current or error-free. However, we cannot guarantee, nor do we accept any legal liability arising from or connected to, the accuracy, reliability, currency or completeness of anything contained on this Website or on any linked site.


Protecting your privacy and the confidentiality of your personal information is fundamental to the way we do business. Please take the time to review our Privacy Policy by clicking here.

You are responsible for maintaining the confidentiality of your account username and / or password.

How will Givv2 use your details and email addresses of your eGift recipients?

·      Authorised Givv2 staff will have access to the platform for the purposes of administering the Givv2 service and providing support to you and to recipients. This includes email addresses of recipients and the details of eGifts and eGift deliveries.

·      We will never sell or share any of your details or details of your eGift recipients with any third party.

·      If a recipient requests support from Givv2, we may be required to email the recipient in response to their support enquiry. There may also be very rare occasions where we need to email a recipient with critical information about an issue with their eGift Card.

·      We will never email your eGift Card recipients for any reason other than for the above requirements.

Passwords and logins

You are responsible for maintaining the confidentiality of your passwords and login details and for all activities carried out under your password and login.

Indemnification for loss or damage

You agree to indemnify Us and hold Us harmless from and against any and all liabilities or expenses arising from or in any way related to your use of this Website or the Services or information offered on this Website, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and solicitors fees of every kind and nature incurred by you or any third parties through you.

Intellectual property and copyrights

The content on this Website is subject to copyright, including all uploaded files, layout design, data, graphics, articles, file content, codes, news, tutorials, videos, reviews, forum posts and databases contained on the Website or in connection with the Services. You must not use or replicate our copyright material other than as permitted by law. Specifically, you must not use or replicate our copyright material for commercial purposes unless expressly agreed to by Us, in which case we may require you to sign a Licence Agreement. 


The trademarks and logos contained on this Website are trademarks of GiVV Technologies Ltd or our service partners. Use of these trademarks is strictly prohibited except with Our express, written consent.

Links to external websites

This Website may contain links that direct you outside of this Website. These links are provided for your convenience and are not an express or implied indication that we endorse or approve of the linked Website, it’s contents or any associated website, product or service. We accept no liability for loss or damage arising out of or in connection to your use of these sites. 

You may link to our articles or home page. However, you should not provide a link which suggests any association, approval or endorsement on our part in respect to your website, unless we have expressly agreed in writing. We may withdraw our consent to you linking to our site at any time by notice to you.

Limitation of Liability

We take no responsibility for the accuracy of any of the content or statements contained on this Website or in relation to our Services. Statements made are by way of general comment only and you should satisfy yourself as to their accuracy. Further, all of our Services are provided without a warranty with the exception of any warranties provided by law. We are not liable for any damages whatsoever, incurred as a result of or relating to the use of the Website or our Services.

Information Collection

Use of information you have provided us with, or that we have collected and retained relating to your use of the Website and/or our Services, is governed by our Privacy Policy. By using this Website and the Services associated with this Website, you are agreeing to the Privacy Policy. To view our Privacy Policy and read more about why we collect personal information from you and how we use that information, click here.


All personal information you give us will be dealt with in a confidential manner in accordance with our Privacy Policy. However, due to circumstances outside of our control, we cannot guarantee that all aspects of your use of this Website will be confidential due to the potential ability of third parties to intercept and access such information.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of NSW Australia. Any disputes concerning this website are to be resolved by the courts having jurisdiction in NSW.

We retain the right to bring proceedings against you for breach of these Terms and Conditions, in your country of residence or any other appropriate country or jurisdiction.